1. Information We Collect

We collect information in three ways: information you provide to us, information we collect automatically, and information we receive from third parties.

1.1 Information You Provide

When you create an account, use features, or contact us, you may provide:

• Account information, including your name, email address, username, display name, and password

• Profile information, such as your profile picture, favorite artists, and fan preferences

• Content you create, including comments, posts, milestone interactions, shared game results, and messages to other users

• Game and prediction data, including quiz responses, prediction selections, draft picks, and leaderboard activity

• Communication data, including support requests, feedback, and correspondence with us

• Survey and research responses, if you choose to participate

1.2 Information We Collect Automatically

When you use the Service, we automatically collect certain technical and usage information:

• Device information, including device type, model, operating system, unique device identifiers, and mobile network information

• Log data, including your IP address, access times, pages and features viewed, app crashes, and other system activity

• Usage data, including how you interact with the Service, features you use, content you view, session duration, and navigation paths

• Location data (general), such as city or region derived from your IP address. We do not collect precise GPS location.

1.3 Information from Third Parties

We may receive information from third-party services you connect or interact with:

• Sign-in services: If you create an account using Apple Sign-In, Google Sign-In, or another third-party authentication provider, we receive basic profile information (such as your name and email) as authorized by you and that provider.

• Music data providers: We receive aggregated and anonymized music industry data from licensed third-party data providers, which is used to power the Service. This data relates to artists, not to individual users.

• App store platforms: Apple and Google may share limited transaction data related to in-app purchases.

• Analytics providers: We use analytics tools that may collect information about your use of the Service.

2. How We Use Your Information

We use the information we collect to operate, improve, and protect the Service. Specifically, we use your information to:

Operate and provide the Service

• Create and manage your account

• Deliver personalized content, including artist feeds, stats, and milestones

• Run games, predictions, quizzes, and other interactive features

• Maintain leaderboards and point systems

• Process raffle entries and distribute prizes

• Enable comments and community features

Improve and develop the Service

• Analyze usage patterns and trends to improve features and user experience

• Conduct research and testing

• Identify and fix bugs, errors, and performance issues

• Develop new features and products

Other Business Purposes

• Data analysis and identifying usage trends

• Determining the effectiveness of our promotional campaigns

• Evaluating and improving the Service, our products, services, and marketing

• Developing new products, features, and services

• Generating aggregated, de-identified insights and analytics

Communicate with you

• Send Service-related notifications, such as updates, security alerts, and account activity

• Respond to your support requests and inquiries

• Send promotional communications (which you can opt out of at any time)

Protect the Service and our users

• Detect, investigate, and prevent fraud, abuse, and violations of our Terms of Service

• Monitor for manipulation of games, leaderboards, or reward systems

• Enforce our Terms of Service and other policies

• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service providers

We share information with trusted third-party service providers who perform services on our behalf, including cloud hosting, analytics, payment processing, customer support, and email delivery. These providers are contractually obligated to use your information only as necessary to provide services to us.

Other users

Certain information you choose to share on the Service may be visible to other users, including your username, profile information, comments, game results, and leaderboard rankings. Information you post publicly may be viewed, collected, or used by others.

Legal and safety reasons

We may disclose your information if we believe in good faith that disclosure is necessary to: comply with applicable law, regulation, legal process, or governmental request; enforce our Terms of Service; protect the safety, rights, or property of Nora, our users, or the public; or detect, prevent, or address fraud, security, or technical issues.

Business transfers

If Nora is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

With your consent

We may disclose your personal information for any other purpose with your consent.

Aggregated or de-identified data

We may anonymize and aggregate data collected through the Service and use or disclose it for any lawful purpose.

4. Third-Party Services and Integrations

The Service may integrate with or contain links to third-party services, including:

• Apple App Store and Google Play (for purchases and account management)

• Payment and subscription management providers

• Analytics and performance monitoring tools

• Social media platforms (for sharing content or connecting accounts)

• Music data and streaming services

These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

5. Data Storage and Security

Your information is stored using secure cloud infrastructure. We implement industry-standard technical and organizational safeguards to protect your information, including encryption in transit and at rest, access controls, and regular security assessments.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the security of your account credentials.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain certain information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes.

When you delete your account, we will delete or de-identify your personal information within a reasonable timeframe, except as required by law or as otherwise described in this Policy. Some information, such as comments or posts made publicly, may persist in de-identified or aggregated form.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

All users

• Access your personal information by contacting us

• Update or correct your account information through the app settings or by contacting us

• Delete your account and associated data by contacting us at support@noramusic.com

• Opt out of promotional emails by using the unsubscribe link in any marketing email or adjusting your notification preferences

California residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:

• Right to know what personal information we collect, use, disclose, and sell

• Right to delete your personal information, subject to certain exceptions

• Right to opt out of the sale or sharing of personal information (we do not sell your personal information)

• Right to non-discrimination for exercising your privacy rights

• Right to correct inaccurate personal information

To exercise these rights, contact us at support@noramusic.com. We will verify your identity before processing your request. You may also designate an authorized agent to submit a request on your behalf.

European Economic Area, UK, and Swiss residents (GDPR)

If you are located in the EEA, UK, or Switzerland, you have rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, data portability, and object to processing. Our legal bases for processing include your consent, performance of a contract, and our legitimate interests in operating and improving the Service.

To exercise these rights, contact us at support@noramusic.com. You also have the right to lodge a complaint with your local data protection authority.

Do Not Track

Our Service does not currently respond to “Do Not Track” signals. We will update this Policy if our practices change.

8. Children’s Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at safety@noramusic.com.

9. Cookies and Similar Technologies

We and our service providers may use cookies, web beacons, and similar technologies to collect information about your interactions with the Service. These technologies help us operate, analyze, and improve the Service.

You can manage cookie preferences through your device or browser settings. Disabling cookies may affect the functionality of the Service.

10. Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will notify you by updating the “Last Updated” date at the top of this Policy, and, where required by law, by providing additional notice (such as an in-app notification or email). We encourage you to review this Policy periodically.

If our data practices change regarding previously collected information in a way that would be materially less restrictive than stated in the version of this Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain consent as may be required by law.

11. Contact Us

If you have questions or concerns about this Policy or our privacy practices, please contact us:

Nora Music Inc.

A Delaware corporation

Email: support@noramusic.com

DMCA and Safety: safety@noramusic.com

Website: www.noramusic.com